I experienced a hit and run accident and the back of my vehicle was completely smashed in and the bumper was hanging off . My insurance company sent my car to Gerber, and it was definitely making lemonade out of lemons! They let me know when they received my car, and gave me a date of when they would be done. Jeff send me a text almost every day, and sent pictures of the progress of the repair. The car was done several days before they had said it would be. When I picked it up, it looked like a new car! I could not have asked for a better repair and better service! I would highly recommend Gerber to anyone.......