I was initially quite skeptical going to a dealership for service because of too many stories I heard that people got ripped off/cheated at their dealerships. I decided to give it a shot at Budd's chevy because I didn't have much time to drive to my mechanic who is far away in Scarborough and I needed a car very soon. The experience completely refreshed my impression thanks to their superb professionalism and integrity.
After my long weekend road trip to the US the check engine light of my 2012 chevy cruze went on and there was loud noise from under the hood. It was a common problem for this particular model possibly due to a faulty coolant sensor or thermostat based on google results but there wasn't a formal recall by chevy. I was hoping the problem can be covered by the remaining warranty but I was also prepared to pay for whatever 'problems' I might have been thrown at. At the dealership I was greeted by everyone I had eye contact with and offered a ride home. About an hour and half later Budds called to inform me that the problem had been taken care of under my warranty (about 18000 km left) and I was so relieved and happy about the service I received. Replaced a thermostat and housing free of charge. No additional surprise charges as well! Definitely going back for future services for their honest and professional work! Thanks Budds!