I went because of the great reviews and I just needed a brow cleanup. I was standing to wait because I sit all day at work after about five minutes I was told "can you just sit down and wait" . It just rubbed me the wrong way. Also in between getting change for a customer, finishing up a different customers manicure and doing my eyebrows she didn't wash her hands once or even wipe them off. Eyebrow job was basic and maybe took her three minutes. Like I said I just needed a clean up but still I won't be going back.