I'm pretty upset that the menu on yelp is wrong. I ordered the colossal burger and it says it comes with chips but it didn't. I didn't realise it had onions on it either, but I get that was my bad. When I called to tell them what happened the girl said it wasn't her problem and that they've been telling yelp that the menu is wrong. How is this my fault? She was very Very rude and kept saying I was yelling at her, but I was only trying to get her to understand my disappointment.... So lame..
OK so the review above is when I was helped by one of the managers, maybe she was having a bad day, or maybe she needs a lesson in customer service. I talked to the store manager today and he handled the situation perfectly! I do love the burgers and shakes here so I'm glad he was able to help me and make me feel better about everything. I will definitely recommend this to friends and I will continue to order.