I used to go to Chatime frequently when I lived in SE Asia, so I was excited to find one in North America. Unfortunately, the one here blends their smoothies with water and creamer powder instead of milk and they refuse to substitute the real stuff (though they have it). The pearls are okay and the tea is fine, but it's not as good as back east, not even close. Hence the rating. I'd recommend going if you really feel like boba tea, but this location isn't worth going out of your way for.