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| - I came here a long time ago when I was an undergrad, and I remembered liking it, but that was before I knew about Yelp. Luckily, I swung through on Super Sunday to reminisce about my (recently) passed college days.
A group of friends and I (4 total) rolled in to grab a quick breakfast. They have a counter besides the sit down area where there is a "Rush Hour" menu. "Rush Hour"! That must mean they get that shit ready fast! Or it's for pairs of Asian and Black detectives? We guessed the former.
So my friends and I each get a bagel sandwich. Nothing very fancy. It was like eggs, some veggies, and a little meat in a bagel of our choice. No sweat, right? It really wasn't even that busy in there (no line, everyone getting seated immediately).
So we sat. Wandered. BS'd. Ogle'd a couple hungover girls stumbling in. Normal stuff. But we didn't see shit going on. Nobody looked like they were preparing out "Rush Hour" sandwiches. We waited. We pinged the manager, and he said they would be on their way out.
After a half hour, three of the sandwiches came out. Of course, my sandwich wasn't ready. Must have been chopping up all those bell peppers...those little guys are so tough! Or perhaps they were curdling the cheese as I waited! 5 minutes later, my sandwich got there.
My friend brought up the fact of how long it took to make.
Pat: Hey, what's up with taking over half an hour to make these simple sandwiches?
Manager: Not really, it was like 15 minutes.
Pat: No, look at our receipts. They're timestamped. Look at the clock now **It is past 1/2 hour now**
Manager: Ok.
Pat: That's it? What kind of response is that?
Manager: **no response...perhaps thinking about how he hates life?**
And that was it. And the sandwiches sucked. And they gave us the wrong bagels. Awesome. And them damn things cost like 5 bucks.
In summary:
-"Rush Hour" menu is bullshit.
-Can't get basic orders right.
-Manager's a jerk.
I can't speak to how the sitdown area is. I enjoyed it a long time ago. But I wouldn't ever go back with what a letdown this past experience was. Even if the manager had said "Sorry about the wait", I might have wanted to come back. I wouldn't even want my money back. But he basically was like "What the fuck is your problem?"
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