Taylor is my girl! She listens to everything I ask for and perfects it. I took my mother-in-law to Taylor for highlights and a cut; I felt a little skeptical and uneasy because MIL had owned four hair salons in New Orleans years ago. Well, my MIL could not stop bragging about Taylor's work.
Hotbox is a super cute salon... I like that they offer drinks (water, sangria, beer, tea... etc). They use nice hair products and are very clean.
Why the knocked-off star?
They just need better customer service for the phone attendant and the receptionist (maybe it's the same person). I don't like being greeted with, "can I help you?" in the rudest, snob voice ever. Pretend to be polite - you are the first person we see entering the establishment and the last person we see! DON'T RUIN OUR EXPERIENCE FROM THE GET-GO! At least let us see if our haircut is jacked up, then you may add fuel to the fire.
...and the waiting area is a bit small and awkward.