A trip to the cable store...sounds miserable. I recently switched my service from Cox because I'm a soccer fanatic and I need Fox Soccer Channel in HD. Petty? Sure, but it's one of three channels I watch. I promptly cancelled my service (which was surprisingly easy to do) and was told to drop off my box at any of their storefronts. Uh oh. My vision of this place was some dark, dingy hut (as it was with my cable company in NY) where you wait in line forever and then you get nailed with hundreds of dollars in fees. This was NOT the case...
I walked in at 5:50 (it closes at 6) and not only was I not turned away, I was out of there in 10 min. FTW! The place was sooo much different than I thought. It looks like a wireless store (as they were selling wireless products) and the smooth check-in process (type your name into a computer) allows you to check out rando gadgets while you wait, instead of standing in line with a bag o cable boxes.
Tip: Rancho gets CLOGGED with traffic. Avoid after 5pm