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| - Went here for dinner on a Saturday night, so it's understandable that they were very busy. However after waiting 30 minutes in line, it's also understandable I might be a bit "hangry" when they skip over me in line to take someone else's order. Once I ordered my steak quesadilla, I watched them literally throw a tortilla on the grill from about three feet away, then shove some cheese and steak on it and messily leave it there to melt. During this time, I watched a worker spill a customers chips on the counter and then put them back in the bowl. As customers behind me pile in front of me to pay, I watch their enchilada have salsa and sour cream thrown on it, not at all gently or neatly. My quesadilla and drink came out to about $13 which I thought was a steep price, until I realized it included sour cream and guacamole, which cost 60 cents and $2 otherwise. It made me angry when I saw the tiny ice cream scooper they use to put guac and sour cream on, definitely not worth $2.60 extra. (Not to mention Chipotle charges $1.80 for guac which they are MUCH more generous with, and sour cream is free. Also their quesadilla is much cheaper.) Needless to say, I was not impressed with their service. They were sloppy and rushed, and not very friendly other than the cashier--whom I actually felt very bad for since the situation wasn't her fault but she did recognize my frustration. Their one redeeming quality was the food actually tasted good, however later in the day it did not settle with me at all (which may just be my personal reaction to it). I don't think I'll be returning due to this experience.
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