| rev:text
| - DISCLAIMER: I have been to the other location in Vaughan several times, and use that as a comparison to food and service.
Restaurant space is huge in comparison to other location. My family and I ordered the Arugula salad, the small Patate pizza, the Carbonara, rigatoni, tagliatelle and cavatelli. The portion size of the food is much smaller than the other location, such as the amount of meat they put into the meals. We had ordered a tagliatelle with an add on of lobster which costed $6.50, and we were only given about 3 little lobster pieces in the pasta. The same thing had happened with the rigatoni since there were supposed to be a good amount of meat in the pasta but we had practically paid to get pasta with tomato sauce. The service also was not the greatest, although we understood that they were busy at the time we attended, they could have easily mentioned that to us or increase the wait time for the huge order that was placed in (I'm aware that this is possible since I myself work at a very busy restaurant). When we purchased the food, I asked the woman and the cashier if she can give us 5 glasses of water (the Vaughan location always brings it to us), and she pointed towards an area on the counter where glasses and water were available; aside with plates. Later, while waiting a long time for our food, another couple sits at a table beside us where the same cashier who didn't even bother to bring us glasses, water, cutlery or plates, brought all of the above to the other couple. The long service was terrible- our order was placed in at 17:53 (time provided on top of receipt), where our salad was given 10 minutes after (which is good), however our pizza and pastas took around 45 minutes to arrive. In addition, when we asked about the waiting time, the employee didn't even apologize for bringing the food late and making us wait; she also mentioned that the cook is putting on the food now.... 40 minutes after we placed in the order. The employee finally brought out the pizza 40 minutes after we ordered it. When they eventually did bring out the pasta, the employee only brought out one bowl of pasta! That is so ridiculous since we wanted to all eat at the same time. Finally they brought out the remaining of the 3 pastas, and didn't apologize for the wait time or anything. I was very disappointed and regret providing tip for them in the beginning since the service was one of the worst I've ever experienced. My family and I will not be coming back to this location, and to be honest, are more hesitant to even go to other locations. I DO NOT recommend this location.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)