I drive out of my way to come to this location. The people are always nice and professional. I've also noticed that there isn't a lot of staff turnover here. And that is always a good sign. They listen to what I want and I feel that I get the best possible haircut for the price. If it's been a while, I get a coupon in the mail which is nice. By using the app, I can always get in without much of wait as well. And I have never been pressure in any way to buy any product. I like the way they make notes about your cut so the next person knows what you're looking for.