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| - This rental company is the worst I have seen, with very, VERY questionable business practices, and no ethical code. After this review, I will be working to report them to the Better Business Bureau.
They lure you in with cheap day rates. We confirmed three times that we were declining the insurance costs, and the salesman noted his experience, and told us to initial certain lines.
Upon returning the car, despite declining insurance they had in fact still added it and charge a ridiculous rate. Upon speaking to a manager, there was no acknowledgment of the fact that it was her employee's fault and she then proceeded to say we could receive a portion of the full cost back, but no more. At the exact time we were waiting (thankfully we gave ourselves more than 2 hours arrival time at the airport) another woman was having the same argument with the other sales person. She however, didn't have the extra time, and ended up having to catch her flight.
This is a scam company, and should not be used by anyone. I wish I could give a lower rating than a 1.
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