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  • It hurts me to write a bad review for panera because its my go to restaurant and my favorite of all time but this one in particular made a horrible impression on me. The cashier was nice but the people "fixing" the drink machine were my problem. It took three people to put together the green tea fountain and on top of that it took twenty minutes to put together. Thy blocked the entire fountain and didn't bother moving out of other peoples way when they needed a refill. Not to mention the tea for the first time ever was horrible. But that's not the part that set me off. One of the workers was talking to me like I didn't speak English and took my buzzer out of my hand and put it on my table. When I moved it, she told me that it was in the wrong place and told me to put it next to the table number so the people bringing the food out can see it... Um, I've been to plenty panera locations and this is by far the only and worst experience I've ever had. Hopefully it'll be the last.
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