ok, for a fast food restaurant, THIS is the place to be. I called to order an ice cream cake. I saw online their policy was that they needed 72 hours to make a special order cake. So, I called them to see what cakes they had available and what they would have the next day as I didn't have 72 hours. They said 'tell me what you are looking for and we will have it made tomorrow." I gave them some weird combos of toppings, trying to get all my daughters favorites captured. They gave great suggestions and personal favorites. It was ready on time and way more yummy than I expected! Super great customer service!! way more than I expected from a fast food place.