Food quality is good but the service is by far the rudest amongst the hot pot places I've been to.
They are clearly understaffed and a lot of times has 1 waitress to look over half of the restaurant. The waiters don't take food orders.
We ordered the item multiple times as we've never got the quantity we wanted. They kept on promising that it will come but it never came as the "kitchen staff didn't want to do it for you because you ordered too much".
At an all you can eat restaurant this is the service we got? First round we ordered 3, 2 came.
Second round we ordered 3, 1 came.
Told them that we would want more and ordered 6, 1 came.
So in the end we only had 4? We had 3 ppl on the table so 1 1/3 each will considered as too much food!
Ridiculous.
I will never return to this location.
So much for their 4 year anniversary promo.