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  • Went to this Hilton thinking I would get a nice room and a good night sleep. Was I wrong. I got to my room to only be met with a dog barking in the next room. I endured a few minutes of the barking until I could not sleep. I called the front desk at 12:00am. Yes 12. Still barking dog. WTF???!!!!! The front desk said they would have security see what they could do. The barking continued. I fell asleep to only be woke many times during the night. Well at 5 am the dog woke me barking. What a joke. The hotel and staff did nothing to take care of the issue and I paid over $150 to not sleep all night. This is unacceptable and unprofessional to say the least. This Hilton and it's management should be ashamed of themselves for allowing such an issue to continue with guests trying to have a good nights sleep. The front desk did nothing to resolve the issue but just tell me they were sorry. What about me paying to have an enjoyable evening of rest????? I guess the dog was more important to the hotel. What a joke. Nothing but we are sorry. How can you run a hotel and let barking dogs in. I guess I was the one that should have left. Not the people with a barking dog. How irresponsible of. Hotel especially a Hilton. I am repulsed at the management and Hilton for not taking immediate action to correct the situation or compensate me for not having an acceptable room I paid for.
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