I purchased several items from this Party USA for a party that I will be hosting soon. I later realized that my husband had already purchased one of the items; I returned the next day to the same Party USA to return the item to the same clerk. I had my receipt in hand and the product was both unused and unopened. The clerk pointed to a sign that read, "All sales are final". Why would anyone shop at Party USA when there are so many good alternative options around with much better customer service? I will not be a returning customer to Party USA.