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| - I was torn between two and three stars because it was Meh, okay. I selected GGT to handle my floral arrangements for my wedding in October 2015. I have to say the customer service aspect of working with them was great, they were thorough in reviewing different floral types and discussing my vision for the wedding. For the fact that they were personable and I believe their hearts are in the right place I would give them probably 4 stars. Unfortunately, the first issue I had though was the incessant lack of communication. I understand that personal situations and business changes occur, however, as a customer those things should not be evident to me. I had to initiate contact on multiple occasions in the weeks leading up to my wedding to ensure my requests were received and would be honored. I had to ask for updated versions of my contract (which I NEVER received a final one as well as no final bill or receipt that my card was charged and my order was completed.) My wedding bouquet was really nice, perfect size and looked pretty much how I'd expected with the exception that some of the flowers were much darker than my color (which was alright because I'd actually received a call from them letting me know the color was a tad different) BUT many of the flowers in the arrangement already looked to be several days old. Additionally, the arrangements in my arch had my all time favorite star gazer lilies which looked OLD and some of the petals were compromised- they looked like they had been crushed!! I'm also guessing I didn't have petals on my aisle because it was quite breezy on my wedding day, but they made good use of them in my reception space. I had asked for a different specific corsage, which I did not get, I got three of the same corsage- that was disappointing as well. Finally, I was utterly disappointed at the size of the centerpieces on my tables, they were much smaller than I expected. I wish I would have asked to see the size of what I was paying for so I could have made a decision to either have more or at least be prepared to dress my table accordingly, but you don't know what you don't know and I guess it's not at the discretion of the seller to visually disclose important information such as sizing to their customer. I am quite disappointed as I was expecting so much more. It seems like you say the word "budget" and you get the least amount possible.
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