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  • On the plus side, we thought the food at Mama's Boys was pretty good, a better than average burger with generous and well-cooked sides. We went once and have never gone back. The reason? The ridiculous, lost-our-order-and-wouldn't-cop-to-it, 1 hour we waited for our burgers. The restaurant was busy and understaffed when we arrived, and the guy taking the orders mentioned it might take 10-15 minutes to get our food. So we waited, and waited, and waited. And then we noticed that people with the same order as us (cheeseburgers and fries) were being served before us, even though they had placed orders after us. When the 8th group left ahead of us, I asked the cooks why and they told me that they don't cook in the order that the tickets come in(?). At this point, there were no burgers even on the grill. Well over an hour after we ordered the burgers, our order was ready, with no apology but an old muffin for the long wait time. We wanted to support a locally owned business, but can't get over that experience. We go to the Five Guys that's 10 minutes away, and that's about how long we wait for burgers as good as Mama's Boys.
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