Last night I ordered a large pizza, which was supposed to be delivered within 40-50 minutes. After an hour had gone by, I was still waiting on my pizza. I called to get a status, at which time the woman on the phone was very apologetic; she said my pizza would be delivered in 2 min. Inititially, though, she said I would have to wait for a driver. Say what? I have already waited an hour already. Anyways, when the delivery person arrived she said she would be out front of my building. NOT! I had to walk clear to the other side of an opposing building to get my pizza. In the end, the pizza we finally got was warm at best...obviously it had been sitting for quiteon some time since it rolled out of the oven. I would have rated it a 3 overall had I recieved some sort of apology from the driver. I mean, really! After all that B.S. an no apologies ...Hell to the NO! So, you get what your earned: a two!!!