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| - I've had dinner at Lavanderia twice, both times with some friends so we have covered most of the menu and had a chance to try a number of things on both visits. Our first experience was very positive, we had a great time, had very good service and enjoyed the food. So much so we made a point to go back again soon. Our second experience was a real let down and did not live up to our expectations. Now, our expectations where pretty high as 1- we had been there before and enjoyed ourselves and 2- this place is pretty expensive. Most of the dishes are on the small side so it is best to eat tapas style ordering a selection of items for the table to share. Our favorites would include the Squid, arroz negro and the Octopus.
As I said above we really enjoyed the food on our first visit, however the second time we ate there we found that the food was not nearly as tasty, even though we ordered some of the same dishes. I'm not sure what was happening but things were just off. What was even more off was the service on our second visit. For example getting some bread to our table required multiple requests and the manner in which our order arrived at the table was terrible. We were a group of 5 and were sharing a variety of dishes. The first two items to arrive at our table were the yuca chips and the potatoes, both starchy side dishes. I assumed that the rest of our order was following right behind. After five minutes passed and none of the other items that we ordered were in sight I asked our waitress what was happening and why only our side dishes had arrived. She told me that dishes come out of the kitchen whenever they may be ready and the rest of our meal should be along shortly. When I pointed out that I found it unusual that we would receive only our side dishes without any of the main courses and the the potatoes would be cold (they were in fact already cold at this point) by the time the rest of our meal would arrive she just repeated that things just come to the table based on when they are produced by the kitchen. Kind of a luck of the draw sort of thing.
Well, this is one of the most absurd things that I have ever heard in a restaurant. A high end place like this should be able to time things a bit better. And if they make a mistake, as they clearly did in our case, I would expect them to recognize this and apologize. No such luck at Lavanderia.
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