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| - Nearly everything about this place is perfect - I love the high quality of the produce, the uniqueness of their health & beauty area, THE BULK BINS, the constant introduction of new items and willingness to order former ones... I could go on all day. They are out of my budget for full grocery shopping, but a fun regular stop for special treats and items I can't buy (vegan choc chip cookies) or won't buy (cilantro, green onions) at Woodmans (srsly woodman's cilantro is practically composted, gross).
However, and what I'm docking a star for, is the inconsistent level of service from the staff. Some people are terrific and so willing to stop and see if you need help, or are just generally pleasant - especially the folks working the front desk, bulk, deli/juice bar areas. Others - almost always cashiers - seem so bothered to be there! Sorry I'm buying stuff, sorry I said Hi and asked how your day was going, sorry I said sure I'll CHIP and yes I'd like a receipt, sorry I forgot and left the unused fork and napkin on top of my box of hot food when I put it on the belt and you had to ask me to remove it. SORRY, ok??? Stop glaring at me, stop wrinkling your nose at what I'm buying, stop rolling your eyes when everything doesn't fit into my cloth bag and I have to ask for a paper one.
I still love the stores, I will continue to shop there forever, but I do hope that they'll either hire friendlier cashiers or add in some self-check lanes.
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