When walking into the restaurant to pick up our to go order, I was not greeted by the front cashier or even acknowledged. We had a pretty big brunch order and the waitress that brought our order to me was not very nice either and had a bit of an attitude when taking my card out of my hand. We were disappointed that the food was cold given we had picked up within the 15 minutes it was going to be ready and the hash browns were bland. We really wanted to like this place especially after all of the good reviews.