Really disappointed in the business interaction we had with Pursuit Pest Control for two reasons.
1. They don't show up when they said they would. We had rescheduled our initial appointment with John from Pursuit Pest due to a family emergency and had agreed upon them coming in the morning. I had written it down in my planner (in pen) to come between 8-10am and rearranged my work schedule to be available. Well 9am, 10am, 11am came and went...nothing! So I call them to see what's up. They insist that it was that afternoon. Um, no it wasn't...they just forgot and are trying to cover their butt. Well, my husband was able to be there in the afternoon so we say, okay come on out then. If this was it, we would have been fine...
2. They changed their deal from what was agreed on the phone. The technician finally came out at 315pm. We had been quoted $35 for the initial then $80 to cover the next 3 months. Well, when my husband looked at the deal they were going to require us to sign a YEAR agreement. We said no that's not what we had been told, the technician (Michael who was actually super nice and the reason they 2 stars not 1) calls his boss who says they'll do a one time outside spray only for ~$75?!! no thanks.
Very disappointed with the unprofessional behavior of the owner, who doesn't keep appointments and tries to lock you into a new deal the day of apts.
Beware! Triple confirm your appointments and read the small print with these guys!