My family likes to support local businesses, but this is one to stay clear of! Our last experience was so bad that we will never return. They charged for service that was not performed and when confronted about it responded with "That's how we do it here".
Obviously there are more details to the story but suffice it to say, this place is a rip off. I got service done at a Cadillac dealer for less money and it was guaranteed by a national network of dealers.