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| - I'm giving a 2 star review because the food itself is not the issue. If the food was bad, it would be a 1. The food is actually good. I've had a very difficult time dealing with the person on the other end.
The first time I ordered we were missing a meal. I called HK and the man who answered said he would bring it by the next day; that didn't happen. We had to track him down and he brought it by later in the week and also threw in some peanut butter balls which were great. So we decided to try him again and there was no issue. We took a week off and ordered again for the week of 4/30. I ordered 9 total meals: the order included 6 chicken dishes, 2 beef, and 1 salmon dish. The meals showed up yesterday and there were 9 meals, but all were beef. I emailed and spoke with the man from HK right as he was leaving my house. I noticed this within minutes. I would have HAPPILY given these meals back as this was NOT what I ordered in the slightest. I personally am trying not to eat red meat as my initial order of mostly chicken reflected. I was told "I will personally make your order myself. Keep those meals. I will bring your meals by either tonight or first thing tomorrow morning." Needless to say he did not show up that evening, he did not show up the next morning, and he has not returned my calls, texts, emails or messages through Facebook.
I really want to give this person the benefit of the doubt, but I was over promised twice and in the second case grossly under delivered as I'm now left with meals that I'm not going to eat and I didn't order. Great intentions, but poor follow through. Had I not been burned multiple times, I'd give him a quality review, as again, the food itself is not the issue.
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