Sad story. We've been coming to this Dunkin Donuts regularly for about 2 years now. I regularly order an XL hot coffee w/ cream and sugar, along with a multigrain bagel with peanut butter. Very recently, the coffee has tasted burnt, suggesting they don't regularly make new pots like they used to. My bagel today came with cream cheese, not PB... And they put cream cheese on less than half of the bagel. This is disheartening, because this location is in the perfect location for us on the way to work. I may not be coming back here.