Ah... Lux. This review is hard to write because I am so torn!
The pros:
*Amazing coffee - my fav is the iced velvet.. It tastes like a piece of red velvet cake
*Their homemade whip cream! *drools*
*Their assortment of baked goods
*Their salads and lunch foods
*So many different places to sit inside and cozy up
Cons:
*Staff- this is where they lose points for me. I have only encountered maybe 2 friendly people who work here. there is one gal in particular who REALLY needs to freshen up on her customer service skills. I mean really... It's scary how unfriendly she is.
*The fact that you basically have to beg them to put whip cream on your drink. I'm sure a lot of people don't even know they have whip cream. They keep it in this hidden container in their fridge and they skimp on it big time - depending on who is working
*If you're not hipster, you are going to stick out like a sore thumb. I usually come in my work out attire and people typically look at me like I have just sprouted an extra head. It's quite comical
*They stop serving breakfast at a certain time (I can never remember what time) but they keep the breakfast menu up all day and when you ask for something from the breakfast menu, one of the suuuuper friendly (sarcasm) baristas will bark at you that breakfast is over.. Which you are then forced to go back and look at the small food menu that is printed on a piece of paper and all of the hipsters who are in line get super annoyed at you. I'm sorry I'm not a regular who comes 5 times a week, I guess I don't know the protocol?!!
Anyways, I continue to come for 2 reasons.. The amazing coffee and the fact that it is middle meeting ground for my best friend and I.
If you go, and you're not hipster, just make sure you are prepared for their snobby attitudes and you will be just fine ;)