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  • We placed a takeout order from this restaurant while staying at this resort over the 4th of July weekend. While we were paying for our food, we asked the hostess if there were paper plates in the bag with our eating utensils and she told us they were out. Great - wish we knew that before we chose to eat there. So, we walked across the property to another restaurant where they were at least able to hook us up with food baskets lined with wax paper. Upon returning to our room, we discovered that we had no utensils to eat with and they shorted us two orders of mashed potatoes. The good news is they reacted fairly quickly, sending someone directly to our room in less than ten minutes. The food, however, was far from good. I specifically ordered the jalapeno coleslaw because it sounded interesting (and I like spice), but it had no flavor resembling jalapenos whatsoever. It wasn't bad tasting, but what you actually get is not how they are marketing it on the menu. The pulled pork didn't have a lot of flavor and came with no sauce at all. The meat was tender, but was very dry - not moist like good BBQ should be. Mashed potatoes were okay. The 3-cheese mac 'n cheese was not that great. When my kids order macaroni and cheese at a restaurant, they usually end up with Kraft - which is fine for kids. When I order 3-cheese mac 'n cheese, I expect something that is going to taste quite a bit better than something out of a box, but this stuff was not good at all. It didn't taste that great and the consistency was strange. When I can smoke pork on my Weber grill at home that is better than a resort restaurant, and they are marketing themselves as a "smokehouse" having great BBQ - that isn't a good sign. While I am usually willing to give most places a second chance, Hole in the Wall will not be one of them. If you are even remotely thinking about eating at this place while you are staying there, I would highly recommend you choose another restaurant.
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