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  • I would really reconsider flying a different airline. Yeah Allegiant has cheap flights but horrible customer service especially at the counter. So they have this policy that if you do not check in 45 minutes prior to your flight that you will not get your boarding pass to go thru security. This is ridiculous especially with some of the airports that they fly out of that only have 5 gates and a non-existent line to get thru security since the airport is so small that you can see the gate from the airline desk to see that the airline is behind themselves and have not started boarding. There was a line of patrons running behind due to a accident that held them up on getting to the airport in a timely fashion but we all showed up 30 minutes before the flight and the clerk snapped at us all and said your not getting your boarding pass and to get out of the line since she is only assisting people looking to secure future tickets! REALLY?? They didn't even start boarding for the flight! The clerk wasn't hearing it so instead called the police on us to get us out of her line! There is something wrong with this picture and this isn't the first time I have heard that this has happen. I think that the policy needs to be reviewed or at least something called training needs to be done on customer service & satisfaction. I was extremely disappointed
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