What a disappointing experience. We went on the Sunday before memorial around 5pm for happy hour. It was open seating, and after choosing a booth we uncomfortably waited for about ten minutes before being greeted and offered water.
We ordered appetizers, garlic edamame and volcano chicken. The garlic on the edamame was burnt and gave it a bad flavor. The volcano chicken was delicious.
We also ordered a crunch roll and a surfer roll. The crunch roll just tasted....off. And there was no crunch to it at all, the shrimp inside was kind of soggy and soft. The surfer roll had a nice flavor, although it's difficult to eat with a pile of shrimp and "krab" on top. I noticed that almost all of the rolls have some kind of cheap "krab" filler, but the prices are nowhere near what I'd consider cheap.
Service throughout the meal was impossibly slow and completely uninterested. My water (which also tasted off) had a large black hair in it, all that was offered was a replacement water, nothing else.
Downtown Gilbert is in need of a quality sushi joint, unfortunately Sushi Brokers is not it. I don't know if this location has different management, but the north Scottsdale location doesn't even seem like the same restaurant it's that much better.