Not a bad gym. It's rarely too crowded when I go and is usually pretty clean on the workout floor. Ofcourse you get the few dirtbags who don't wipe down equipment and/or don't rerack weights but the staff is pretty diligent. Most of the front desk girls are friendly but there's one who seems eternally crabby and rolls her eyes or huffs and puffs if I need a shower/workout towel. If I don't ask for a towel she is fairly cordial. It's bizarre. Unfortunately she is usually there during the times I go. My only other complaint is that when I signed up I wasn't told about the $60 "rate guarantee fee" until after I had already signed everything. She conveniently left that part out of her sales pitch. And there's an extra fee if you cancel within 6 months. I'd probably give 4 stars if they were actually upfront about all the fees and charges when I signed up and I didn't have to deal with the crabby front desk girl. She's a real buzzkill. So in summary the gym is ok value and In a great location. Issues I have are all individual specific.