Some pros are the amazing staff that make every experience personable, great kids club that listens and respects my parenting style, great group training classes that push you to the max (Julio's classes are my favorite), they are always cleaning & the gym is very well kept up. I go during the daytime & I never run into any issues with the gym being to crowded. Every month I notice more and more equipment being brought in. My daughter asks me every day to take her to the gym because of how much she enjoys it, especially the staff. Love this place & the people that run it!