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| - We finally got to try this Cheddars last night. We had been to one in Florida 11 years ago and really enjoyed it. We went on a Saturday evening around 7, and had about a 30 minute wait which isn't bad at all.
Nice looking, well decorated, dimly lit restaurant. We were seated in a nice booth by the window in the bar area, which was a bonus as we could watch the Olympics while we waited. Our waitress was nice and did a good job with our orders and keeping our drinks well stocked. The food itself was good, plenty of selection and reasonable prices. Although we didn't order a cocktail, they looked good and were a great deal. $5.49 for a mango and berry margarita? And it was big! Looked great!
The reason I am knocking off several stars is because during the course of waiting for our food to arrive, a tiny black ant crawled across my forearm at the table. Hmm, no biggie, it's AZ, bugs happen. I killed it and didn't think much of it. Then I noticed he had friends, about 8-10 of them all together crawling across our table. Seemed to be coming in from the window, as there were none under the table.
I told our waitress, who was bringing our food right then. Didn't make a big deal out of it, my husband used the light on his iPhone to show her the ants, and we discreetly asked to be moved to the high top table in the bar near us. No need to cause a commotion or upset any other diners. Not a huge deal, but seriously, ants on our table? Not something you'd enjoy at a nice dinner out.
So, after getting approval from the server working the bar, she agreed to move us. We moved, got our food and enjoyed it for the most part.
My real concern is that the manager never came by, and the server never apologized for the situation. Nothing, not a word. Our dirty dishes sat on that table most of our meal, then a bus boy came and cleared the table, and reset it for the next guests. Yuck! Really? You're going to reseat that table with ants on it?
I asked the waitress when she brought our bill if she'd mentioned it to the manager. She started to say "I will tell him", then when I said "I thought he'd come by", she said "oh, I told him, he should be by soon". We sat and waited a while longer, and nothing. No apology, no visit, nada. So, we left.
Very disappointing. I expected more from this restaurant and wanted to like it here. Sadly, the lack of care will lead us to never return and not recommend to our friends. Bugs crawling on your table is just unacceptable and I'm shocked the server and manager don't agree.
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