Ellen is absolutely wonderful. Through all my grievances, I was fortunate enough to be able to work with a professional, empathetic, and efficient person like her through this hard time. If you are a member of the Jewish community and have unfortunately lost someone close, I recommend coming here and asking for Ellen. I've met with several funeral directors over the past 16 years that I've lived in Phoenix, and she has by far been the most careful and passionate with her work. I can adamantly say she is the best funeral director in the Phoenix Jewish community. Shalom.