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  • I have had numerous issues with this particular location, from hairs (plural) in my ice cream, bad customer service, employees arguing with me instead of hearing out my complaint, and them punching the punch card but not being able to accept it. Tonight was the last straw. I tried to use a coupon that I got from a paid for fundraiser book. I've used several of these coupons for the same thing everytime. Tonight, it was an issue. I explained to the clerk that I was accommodated before and he was so busy feeding me lines that the manager pays for it if he accepts the coupon and that I have to get some fancy item instead. When I said fine, after not wanting to argue any longer, he tells me I have to pay for what I got because he made it for me. I was done. I guess he would rather get no money than some money. I left without buying what I originally ordered. Never going back again. They need to learn how to customer service people. I'm not a criminal and certainly don't appreciate being talked to like one. I hope the next person has a better experience than I have.
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