rev:text
| - Update again: The current staff here are great. Started going again regularly, and it's back to the quality it was when it first opened.
Definitely recommend.
Update: Changing my rating. The particular manager who was very rude to me no longer works there, so I was willing to give it another try.
Everything seems back to normal. Consistent, good quality. No wrong orders (yet).
Their food is good, they have a couple of good vegetarian options, I really like the fries, I recommend the #6.
Old review left below:
My order was wrong. When I called to explain this and ask them not for a refund but simply to replace the order, the woman who identified herself as the manager told me that "sometimes that just happens," and they "were very busy," and rather than apologizing or offering any kind of solution, immediately became rude. I've met the owner of this location on several occasions. I asked to speak to him or get his number, and she told me I she would not give it out because she would get in trouble. She eventually hung up on me
They had a previous store manager who recently left, and apparently their new manager has no idea how to deal with customers. I've been a regular here, the previous manager knew me by name and knew my and my girlfriend's order when I walked in.
I'll never be going back, or at least not until they have a change in management.
|