I don't write reviews often, but Nonn's gave us exceptionally great service. A visiting cat clawed out an 8 x 2 inch hole in the carpet where it met the hardwood hall floor. We were putting our house on the market in two days. It looked awful! I called Nonn's because they are close, tho had never worked with them. I was transferred to Susan, who was so kind & understanding. She said they were busy and wasn't sure it could be fixed, but would send someone out. Kevin came out, was able to stretch the carpet enough to completely fix it! It looked perfect. We sold our house in two days, something I doubt would have happened without the fix. We bought no flooring from them but they treated us like long time customers. In the future, they have our business.