It's kind of crazy how many people there are that just don't understand how the system works. I would know, I'm a local real estate agent and put thousands of kms on my car. I deal with crazy and uneducated all the time.
So here's the skinny on the auto business. Wayne charges a certain rate for his guys because he wants to retain good guys. It's also a fair price as far as trained mechanics go. If you want to bring your car in for an oil change, you'll get charged labour plus materials. Some people won't like it and they want to be cheap. If you want to be cheap, you should learn how to do it yourself. Don't come on Yelp to complain. Some of you people forget that labour is expensive and that fixing a car and doing a good job won't come cheap. If it were so easy to fix your car, then why aren't you doing it?
He also has a business philosophy of making sure that he protects you from the money pit you have on 4 wheels. If there's something that's not worth fixing, he'll tell you. If he tells you that it's almost time to replace something, that's because you need to replace it or something about your driving experience will change. Simple.
I'm still a loyal customer after moving into the downtown area 5 years ago. He's maintained and repaired 3 of my cars. And he kept my old college beater running for as long as he could on a tiny budget and my cars still kept up with everyone else's at my auto-club.
If you are a cheapskate, go elsewhere. You don't deserve top-notch service at fair prices when you only want to pay them in pennies.
And no, I'm not a bogus reviewer. I'm a car-enthusiast who takes part in their local chapter, a community member of the 6ix, and capable of using a socket wrench on my own car when I have the time.