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  • I attempted to order a Three Finger with slaw instead of toast via the drive thru 5/16/15 around 10pm. The female employee said "slaw does not come with that choice". I asked her if I could make a substitution. An individual named Mike(a portly white fellow with a goatee) took over and said "you can't have slaw because a Three Finger comes with toast". I asked if substitutions are allowed. Without saying no he said "I could not get slaw with my choice", I told them to cancell my order. Once at the window they hesitated to open it. I asked the felmale employee if they were unable or unwilling to complete my order. Mike jumped in and sarcasticly said "it was a misunderstanding and he could get I wanted". After waiting for five minutes to exit the drive thru I lost interest. What is most disturbing is how uncomfortable Mike's coworkers appeared around him. To be treated badly for making a simple request is baffling. This is the second time at this location they have pulled this kind of shenanigan. I will not return to any of your restaurant's.
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