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| - My apartment is so drafty that the curtains blow. Even while leaving my thermostat set to 90 degrees, my apartment only ever reaches 60 in the winter. Don't bother asking maintenance to come fix your heat though; several requests had only yielded under qualified men who simply touch the baseboards, remark that they are hot, then leave.
On one particularly unsettling occasion, a man named Arthur came to my apartment to "fix the heat." He refused to come in because of my dog (who is a service dog), even after I offered to close my dog in the bathroom. He then proceeded to tell me that the heating issue was, "completely my fault because I was going in and out of my sliding glass door too often and letting heat escape." When I told him that we never use that door because it is too difficult to open and close he called me a liar and slammed MY door in my face and left. Furious, I called the maintenance number again and requested that someone else be sent out. An hour later, Arthur, accompanied by another worker came back to my building, BUT did not come to my door. The two instead, stood outside my door and bashed me, calling me a racist and Arthur telling the other man that he was denied entry because I was "too afraid to be alone in my apartment with a black man." Because the wall of our apartments are so ridiculously thin, I could hear every word they were saying and confronted them. Not only that, but I filed a complaint with management. However, this is apparently acceptable behavior and treatment of tenants at Pine Ridge because nothing was done AT ALL.
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