Franchise places usually are in the bottom rung on my dining to go to list...BUT I find this place scores on many levels... Even when busy the staff is more than cordial and caring...You enter, spy the menu (like the daily lower cost specials) and order it up at the counter...They smoke the meats right on site and they are way above average in taste and flavor...Sides are numerous and I always do the Mac and Cheese plus devour that super delicious potato casserole...Pay up, get your tray filled and head for a table...You pour the drinks and score one of three types of BBQ sauces...I go with the original and the sweet...Kids will like the no charge soft ice cream for desert...ONLY beef (me so funny) is the parking can be horrid in this super poorly designed center...I'm old dude so we usually show up on off chowing down hours and don't have that far to walk to the front door...Believe me, Dickey's is low cost, very good, and overall a winner whether you eat right there or pack it for the road...