I felt compelled to write because I felt the previous writer was incorrect in his/ her assessment. My eye doctor retired and recommended that his patients go to Fairview Eye Center. I suffered an eye emergency last year. It was during a weekend so I could not be seen. One of the doctors did speak to me at some length about my injury; and suggestions about what I could do until I could be seen. Everyone was very accommodating and made room for 3 apppintments that week. I never waited more than several minutes to be seen during that time or during several visits since then. There was always a receptionist at the desk when I arrived.I have visited both office locations. We can make judgments only upon our own experiences but all my visits were wonderful...I feel the hours for appointments are adequate by the way. SWW