Excellent and above par knowledge. Let's face it, picking a phone is like finding the right car with so many options. This coming from a digital strategist that deals with technology all day. Their service was slammed and there was a reason for it. I managed to get my haircut and eyes checked in between waiting for service ironically next door. Totally worth the wait and they alleviated my indecisiveness as any talented sales person that knows needs by asking the right questions will. They were great on prices and even threw in some bonus for me. I'd totally recommend going back vs your typical box store where you leave more confused then when you went in.