August 2017:
I made an appointment to have my car's oil changed, get the tires rotated and install windshield wipers (I had bought a while back). They didn't charge me to install the wipers I had bought elsewhere, which was super nice!
While my car was being worked on and I was out shopping, they called me to let me know they ran an alignment check and noticed my car's alignment needed to be serviced. They also found my air filters needed to be changed. I appreciated them taking the time to look over my car (in other areas I didn't bring it in for) so I wouldn't have near future issues. Glad to get all the service done then, same day.
Also, they took my Yelp discount I purchased, **although you may want to ask for any offers they have going on BEFORE buying the Yelp offer. **
The owner called a couple days later to see how my car was driving and to ask about the in store experience. Loved that he cared enough to call! Geez, who does that?! That showed his concern and care for awesome customer service. Thanks, Eric! #APRRocks #CustomerServiceDoneRight
Earlier 2017:
Took my car in to get a new center console leather cover installed since the latch on mine broke and required a new cover. They charged SO much less than the stupid Ford dealer I initially took my car to. Won't make that mistake, again. The dealership wanted to make it seem like $500+ for the part I needed was reasonable. It made me sick just looking at the dealership quote!! Luckily APR hooked me up AND they installed it for FREE. Felt like VIP. Don't get taken advantage of by dealers --just go to APR instead! My fam loves your shop! Keep up the awesome work!