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| - DO NOT GO HERE! If you are looking for awful care, you'll get it. They do not care about you, or your family. Find a place that has good reviews where the DOCTOR (not NP or PA) actually want to spend a little time with you.
If I could give a 0 star, I would! I sent my husband here to have his knee checked out due to his severe pain. His knee started buckling on him and he was struggling getting any sleep. Keep in mind, my husband has had some significant medical issues and deals with pain daily. He hates going to doctors so if he goes to see someone, it's bad. He got to NextCare and waited almost 1 hr before someone saw him. There was no one in the lobby. The PA or NP he saw, spent about 5 minutes with him and told him to take muscle relaxors and offered a pain shot. He told the NP that it's not a pulled muscle and that he does not want either of those items but only a MRI so we can deal with the underlying issues (remember, it's now been 5 years of medical issues so we fully understand when there's a real concern). The NP told him that if he's unwilling to take muscle relaxors then she's not going to give him a MRI even though this is what he needs to determine what's going on in his knee. It was such an awful experience, that I called and talked to both the NP and Office Manager. They said they don't like to give MRIs out because there wouldn't be the appropriate followup on it. Read below...you'll understand why. I finally got them to give him an ultrasound which I took him to the same day. The tech advised the results would be sent immediately and everyone we spoke with was flabbergasted that they ordered an ultrasound but not a MRI. We waited 3 days before my husband called for results (to NextCare)...which they said they didn't get yet cause their "fax machine is having issues". Four hours later the NP called and told him he had a little cyst in his knee...or at least they said, "I think it's a cyst".This wack-a-doodle of a place refused to send ANYONE the results including the primary doctor unless the primary doctor called them directly...hence the no followup previously stated. Finally, we scheduled an appointment with a specialist who ordered a...MRI! Surprise! They said he does have a large cyst but they need to know what is causing it and a MRI should have been ordered initially. We're now into the end of the 2nd week of intense issues and he got the MRI yesterday. Today they said he has a complete meniscus tear and will need surgery. But according to this craphole of a place (NextCare obviously), he should take muscle relaxors becuase that will fix it all!
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