How is this place even in business still? Honest question.
The service is terrible.
The manager is a real piece of work. Aka - blatantly arrogant and rude.
A real torta doesn't consist pot roast and a toasted hamburger bun, it just doesn't.
Heed my advice -
If you're in the area and find yourself craving Mexican food, save your time, money, and frustration and go to Los Arcos down the street.