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| - After the 1000th time of dealing with stupid situations in this store, I have decided to NEVER visit this one again. Too bad because it's fairly close to me, but I just have gotten to the point that I dread coming in here. One the surface you would think it's a great store, but on closer inspection I don't need the hassle.
So the final straw, I go in today to buy 4 things. One of which is peanut butter and I like to buy the fresh made stuff from the machine. I go over hit the button but nothing happens. I even sit there for a bit and mess with it trying to figure out what is wrong. Now since there are peanuts, I figure I just need to find someone to un-jam it. I go over to one guy who is in the Deli and tell him my problem. I even said that I knew it might not be his department but could he find someone. He says sure. 5 or 6 minutes later, I realize that NO ONE was coming. I walk over to two guys stocking fruits. I explain the problem when one guy goes, "Oh so-and-so isn't here today so we can't fix it." No even ATTEMPT at doing a damn thing or pretending to be concerned. I respond, "It's probably just jammed. You probably just need a spatula or something like that. " I get another excuse that they never go over there and know nothing about those machines. Then one of the guys pulls a knife out and is like, "OH I have this. Would this work." At this point the other guy is still just standing there staring at me like he could careless and the one guy with the knife sounds about as useful as my shoe. I had a few words about this not being brain surgery and stormed off.
I go and checkout. I ask the girl if there is a manager around. She says yes but he's on a register checking people out and won't be getting off. I'm so irritated that the manager isn't available to MANAGE his store. I just shake my head and walk away.
This is on top of me CONSTANTLY having to practically fight stupid every time I bother to use a check out person and not do it myself. I use reusable bags. I bring LOTS in with me but at some point they ALWAYS try to put something in a bag. When I ask them to take it out they act all insulted and give me some stupid excuse for why it NEEDS to be in a plastic bag. Yes because those f'n plastic bags are flippin made of chlorox and will really help stop any germs or they are made of 6000 lbs of cotton and will keep things from breaking. No, they are cheap , teeny tiny plastic bags and do nothing but cause more trash. And seriously, WTF does this happen EVERY SINGLE TIME. I even had one kid ask me if I wanted to bag my own groceries. I had a few words with him that he didn't like.
On top of things being broken and the staff being about as useful and intelligent as a rock, they also tend to be out of stuff. I haven't seen proscuitto in forever and they only carry one kind of smoked salmon. I found my trip to the Smith's over by the District yesterday to be MUCH more enjoyable and will probably start going there from now on out.
I have shopped almost exclusively at Kroger brand stores my entire life. I've never had the kind of frustrations and headaches that I have at this store. Besides, it isn't in a great part of town so I'll be happy to stay off that side from now on out.
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