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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had a pair of shoes that needed repair. I had a broken heel. The usual daily struggle. I was in desperate need to find a place close by who would be able to repair it before an event I had to go to. So I did a Yelp search and came across this place. I called beforehand because it fell under the cleaners category and customer service confirmed they repaired shoes as well. I was excited to learn this bit of info as well as it being opened and available 24/7. Most places are open only between the hours of 9-6. I'm at work during that time though. I saw Mint Locker got good reviews but I didn't bother reading them. I probably should have though because I didn't realize the concept of their business. When I arrived the door was locked. I peeked in the window like a stalker but only saw lockers. I called again and was told the door is opened by sliding a magnetic card (I.e credit card) thru the door and it grants you access to enter. Once inside I realized it's a drop off /pick up kind of gig. I'm not the most tech savvy person so it did take me a few minutes to set up my profile online and create an account. Once I did I received an automated text message letting me know I can move forward with providing them the locker number I placed my shoes in. After locking up the shoes I called a third time because I forgot to ask on the previous call what the turnaround time was for them to fix the shoes. I'm sure the lady was probably irritated at this point but she was polite and proceeded to tell me that it usually takes between 5-7 days for shoe repairs. Mind you it was Thursday and I needed the shoes by Saturday afternoon for an event. The lady apologized and said they would try their best to meet the deadline. I ended up sending an email about needing it sooner if possible and received a reply back right away letting me know they could help me out. And they did. They came thru. They went out of their way and I appreciate it. Now that I know this place exists I will utilize them for clothes that need to be cleaned.
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