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  • Unfortunately, my mom's cell phone (primarily used for business operations) began to malfunction. I called VZW & unfortunately, we previously declined the insurance coverage and we did not want to upgrade her phone. After getting recommendations from VZW for an alternate repair shop and after reviewing yelp.com, I decided to contact iPhone Repair Vegas instead. I'm so glad we chose this company!!! From the moment I called to inquire about their services, I spoke with a very kind, professional and knowledgeable employee - Sean. He was very detail and customer service oriented. At first I thought they only worked on iPhones only - apparently they work on many brands of cell phones. After our initial phone consultation, my mom & I arrived at their store shortly. Their store is very clean & tidy. My mom has one of those older, simpler phones - which she prefers to today's technology. It seemed like in less than half an hour, Sean was able to repair the motherboard and also determined that one of the speakers was no longer operable (the reason why we can't hear the cell phone ring for incoming calls). We were so impressed with the quality in which Sean serviced my mom's phone. He was very patient in explaining the cause of the malfunction and repair process. More importantly, Sean informed us that since our phone wasn't purchased too long ago, that it would most likely still be covered under warranty - no other person/company, not even our own VZW carrier informed us that we could replace our phone under our valid warranty period!!!! We cannot commend Sean enough for all his helpfulness and strong work ethic, which speaks volumes for this company's reputation. Thank you so much, Sean - at least we know where to go for future reference!
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